Support Center

Email Support

Get help with any issues or questions about WORDY

info@appalex.hu

We typically respond within 24-48 hours

In-App Support

Use the built-in feedback feature in the WORDY app

• Open the WORDY app
• Go to Settings → Help & Feedback
• Shake your device to report bugs

Frequently Asked Questions

How do I cancel my subscription?▼

To cancel your subscription:

1. Open Settings on your iOS device
2. Tap your Apple ID at the top
3. Select "Subscriptions"
4. Find WORDY and tap "Cancel Subscription"

How do I request a refund?▼

All purchases are processed through Apple. To request a refund:

• Visit reportaproblem.apple.com
• Or go to Settings → Apple ID → Purchase History
• Contact Apple Support directly

Which languages are available?▼

WORDY supports 20+ languages with varying levels of content:

• Full support: English, Spanish, French, German, Italian
• Clips & Streaming: Portuguese, Japanese, Korean, Russian
• Streaming only: Dutch, Swedish, Polish, and more

Is WORDY available on Android?▼

Android version is coming soon! You can pre-register on Google Play to be notified when it's available.

How do I delete my account?▼

To delete your account and all associated data, please email us at info@appalex.hu with your request. We will process your deletion request within 30 days in accordance with GDPR requirements.