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Support Center
Email Support
Get help with any issues or questions about WORDY
support@appalex.huWe typically respond within 24-48 hours
In-App Support
Use the built-in feedback feature in the WORDY app
- • Open the WORDY app
- • Go to Settings → Help & Feedback
- • Shake your device to report bugs
Frequently Asked Questions
How do I cancel my subscription?▼
How do I cancel my subscription?▼
iOS:
- 1. Open Settings on your iOS device
- 2. Tap your Apple ID at the top
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
Android:
- 1. Open Google Play Store
- 2. Tap your profile icon → Payments & subscriptions
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
How do I request a refund?▼
How do I request a refund?▼
iOS (Apple):
- • Visit reportaproblem.apple.com
- • Or go to Settings → Apple ID → Purchase History
Android (Google):
- • Visit Google Play Order History
- • Or open Google Play → Profile → Payments & subscriptions → Budget & history
Which languages are available?▼
Which languages are available?▼
WORDY supports 20+ languages with varying levels of content:
- • Full support: English, Spanish, French, German, Italian
- • Clips & Streaming: Portuguese, Japanese, Korean, Russian
- • Streaming only: Dutch, Swedish, Polish, and more
Is WORDY available on Android and Chrome?▼
Is WORDY available on Android and Chrome?▼
Yes! WORDY is available on iOS, Android, and as a Chrome browser extension. Download it from the App Store, Google Play, or the Chrome Web Store.
How do I delete my account?▼
How do I delete my account?▼
To delete your account and all associated data, please email us at support@appalex.hu with your request. We will process your deletion request within 30 days in accordance with GDPR requirements.