Back to Home
Support Center
Email Support
Get help with any issues or questions about WORDY
support@appalex.huWe typically respond within 24-48 hours
In-App Support
Use the built-in feedback feature in the WORDY app
- โข Open the WORDY app
- โข Go to Settings โ Help & Feedback
- โข Shake your device to report bugs
Frequently Asked Questions
How do I cancel my subscription?โผ
How do I cancel my subscription?โผ
iOS:
- 1. Open Settings on your iOS device
- 2. Tap your Apple ID at the top
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
Android:
- 1. Open Google Play Store
- 2. Tap your profile icon โ Payments & subscriptions
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
How do I request a refund?โผ
How do I request a refund?โผ
iOS (Apple):
- โข Visit reportaproblem.apple.com
- โข Or go to Settings โ Apple ID โ Purchase History
Android (Google):
- โข Visit Google Play Order History
- โข Or open Google Play โ Profile โ Payments & subscriptions โ Budget & history
Which languages are available?โผ
Which languages are available?โผ
WORDY supports 20+ languages with varying levels of content:
- โข Full support: English, Spanish, French, German, Italian
- โข Clips & Streaming: Portuguese, Japanese, Korean, Russian
- โข Streaming only: Dutch, Swedish, Polish, and more
Is WORDY available on Android and Chrome?โผ
Is WORDY available on Android and Chrome?โผ
Yes! WORDY is available on iOS, Android, and as a Chrome browser extension. Download it from the App Store, Google Play, or the Chrome Web Store.
How do I delete my account?โผ
How do I delete my account?โผ
To delete your account and all associated data, please email us at support@appalex.hu with your request. We will process your deletion request within 30 days in accordance with GDPR requirements.