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Support Center
Email Support
Get help with any issues or questions about WORDY
support@appalex.huWe typically respond within 24-48 hours
In-App Support
Use the built-in feedback feature in the WORDY app
- тАв Open the WORDY app
- тАв Go to Settings тЖТ Help & Feedback
- тАв Shake your device to report bugs
Frequently Asked Questions
How do I cancel my subscription?тЦ╝
How do I cancel my subscription?тЦ╝
iOS:
- 1. Open Settings on your iOS device
- 2. Tap your Apple ID at the top
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
Android:
- 1. Open Google Play Store
- 2. Tap your profile icon тЖТ Payments & subscriptions
- 3. Select "Subscriptions"
- 4. Find WORDY and tap "Cancel Subscription"
How do I request a refund?тЦ╝
How do I request a refund?тЦ╝
iOS (Apple):
- тАв Visit reportaproblem.apple.com
- тАв Or go to Settings тЖТ Apple ID тЖТ Purchase History
Android (Google):
- тАв Visit Google Play Order History
- тАв Or open Google Play тЖТ Profile тЖТ Payments & subscriptions тЖТ Budget & history
Which languages are available?тЦ╝
Which languages are available?тЦ╝
WORDY supports 20+ languages with varying levels of content:
- тАв Full support: English, Spanish, French, German, Italian
- тАв Clips & Streaming: Portuguese, Japanese, Korean, Russian
- тАв Streaming only: Dutch, Swedish, Polish, and more
Is WORDY available on Android and Chrome?тЦ╝
Is WORDY available on Android and Chrome?тЦ╝
Yes! WORDY is available on iOS, Android, and as a Chrome browser extension. Download it from the App Store, Google Play, or the Chrome Web Store.
How do I delete my account?тЦ╝
How do I delete my account?тЦ╝
To delete your account and all associated data, please email us at support@appalex.hu with your request. We will process your deletion request within 30 days in accordance with GDPR requirements.